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New Reviewer

Food quality

Burger King Canada - Food quality
Burger King Canada - Food quality
Ordered 2 fish burgers. The lettuce was stale and brown in colour. The Burger King store number is 13663, on 3088 Highway 7, Markham. Time purchase, 12:52 pm, Feb 16, 2022. Order # 65
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ID
#3344312 Review #3344312 is a subjective opinion of poster.
Location
Markham, Ontario
Pros
  • Good value
Cons
  • Quality not consistent
Preferred solution
Let the company propose a solution
New Reviewer

Refund request

Waited too long for pick up order after ordering ahead on the app. Took almost half an hour after stated pick up time.
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ID
#3605604 Review #3605604 is a subjective opinion of poster.
Location
Edmonton, Alberta
Hy This is Smit here to give really bad revies about the store burgerking at highbury and oxford. The staff is really being rude, do not talk with customer, if customer tries to place to order, the reply is "they are not free". This is the best reply I have ever got...
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ID
#3600757 Review #3600757 is a subjective opinion of poster.
Location
London, Ontario

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Verified Reviewer
New Reviewer

Extreamly dirty and bad costumer services with lack of washrooms, which make it illegal by health bylaw to operate

For the second time in just 3 weeks, had visited and ordered in food and pop and after we finished , I was asked for washroom and their workers said again that washrooms were all broken ! Called their manager and she refused to give the contact business card for that branch, while I told her that by BC Bylawno resturant of their size has any right to operate with customers serving inside and not having any washrooms for them to use! The female that said that she was the manager had a tag that indicated her name as Deep and time was shortly before 3 pm today, Sunday/22/May/2022
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ID
#3600088 Review #3600088 is a subjective opinion of poster.
Location
Surrey, British Columbia
Pros
  • Fast food
Cons
  • Complaint dept did not get back to me
  • Non-caring
Preferred solution
Apology
New Reviewer

Customer complaints

*** off and give me a person000p000000000000000oo99o99oo000000000000000000000000000000000000900********p0
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ID
#3594766 Review #3594766 is a subjective opinion of poster.
Location
Regina, Saskatchewan

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New Reviewer

Not Burger King standards

We went to our closet Burger King and what we got was way below Burger King standards, I had a Whopper that wasn't grilled, probably steamed on a bun right out of the refrigerator,3 pieces of lettuce, the thick pieces from around the core of the lettuce, my partner order a bacon cheeseburger,and got a children's size,the meal was disgusting not Burger King standards at all.

User's recommendation: don't go to the Burger King at Southdale and Wonderland London.

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ID
#3586991 Review #3586991 is a subjective opinion of poster.
Location
London, Ontario
Pros
  • Food is awsome so is price
  • Good value
Cons
  • False ad and not delivering what the ad shows
Preferred solution
Burger King to check this franchise, it's your name.

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Verified Reviewer
New Reviewer

Not happy with the outcome of my situation

Offered me my money back and 50 dollar gift card what *** i was off work 2 weeks and could not see my kids I will be seeking a lawyer I will never eat there again I don't care what store it is burger king sucks
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ID
#3583808 Review #3583808 is a subjective opinion of poster.
Location
Cambridge, Ontario
Loss
$50
Preferred solution
50,000 dollars

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Verified Reviewer
New Reviewer

I still have not heard anything about my complaint i made about a manager at you guelph location

They gave me 22 dollars back for the combo's and think that's good enough I will be suing them for alot of money I could have died I was very sick for a week and I ordered food when I was there and you think I would get it free not a chance so basically I got 8 dollars what a joke

User's recommendation: Don't go to the Guelph burger king.

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ID
#3545430 Review #3545430 is a subjective opinion of poster.
Location
Guelph, Ontario
Pros
  • No comment
Cons
  • No comment
Loss
$25000
Preferred solution
I won't to be compensate for all the trouble I went threw my time off work and being sick all for the verbal abuse from the manager
New Reviewer

Unseen mobile order

Burger King Canada - Unseen mobile order
Burger King Canada - Unseen mobile order
I places an order for 5 bite of jalapino, with the free wopper but thé store at 1 boulevard kennedy in saint jerome order #5

User's recommendation: No service poor.

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ID
#3523467 Review #3523467 is a subjective opinion of poster.
Location
Saint-Jerome, Quebec
Cons
  • You should honour what you advertised
  • False ad and not delivering what the ad shows
  • Poor house cleaning
Loss
$2
Preferred solution
Full refund
New Reviewer
The management team at the Fairway location, including the area Manager, are extremely unprofessional when it comes to customer service and caring about the quality of the food that comes out of their resturant. I received two rancid Chicken Sandwiches that both me and...
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ID
#3523326 Review #3523326 is a subjective opinion of poster.
Location
Lethbridge, Alberta
Pros
  • Good value
Cons
  • Poor service
  • Quality not consistent
Loss
$10
Preferred solution
Apology

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Verified Reviewer
New Reviewer
At least 4 times I order Whoppers no pickles and they put pickles on it. The last time they told me to just take them off and would NOT replace it. And the pickle juice taste from the juice in the burger??? Now over a month with complaint in at head office and now...
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ID
#3515143 Review #3515143 is a subjective opinion of poster.
Location
Westbank, British Columbia
Cons
  • Complaint dept did not get back to me
  • Poor service
  • Non-caring
Loss
$30
Preferred solution
Apology
New Reviewer

Poor customer service

Rude cashier. Could not assist with on line order. Refused to fix order and reimburse funds. Had to call headquarters.

User's recommendation: Don’t go to those location at Dixie and south service road.

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ID
#3506079 Review #3506079 is a subjective opinion of poster.
Location
Mississauga, Ontario
Pros
  • Good value
  • Great
Cons
  • Complaint dept did not get back to me
  • No integrity
  • Poor house cleaning
Loss
$2
Preferred solution
Apology

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Verified Reviewer
New Reviewer

I have a complaint about a manger

I never received a call back after they messed up my order 2 times and was call a lier by the Manger

User's recommendation: Don't go inside the Manger is not pleasant.

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ID
#3495284 Review #3495284 is a subjective opinion of poster.
Location
Guelph, Ontario
Pros
  • Fast food
Cons
  • Complaint dept did not get back to me
Loss
$50
Preferred solution
I would like compensation I could of died and this has happened over 20 times 50,000 should do it

Illegal price activity

Although I appreciate a free burger meal... I still wonder what happened to all the other customers who were cheated out of their money... This company has done this before. Last year I was overcharged for GST and got nothing for that.... I did notice that the restaurant was a bit cleaner this time I went in. Why wasn't I given my money back at the time when I told the staff... They seemed aware of this problem and even that it was illegal and encouraged me to press charges.... But not one apology.... I feel like there is more to this story... Sooooo sad as this is my go to place to eat!
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ID
#3476185 Review #3476185 is a subjective opinion of poster.
Location
Fort Mcmurray, Alberta
New Reviewer

Has a feel of unprofessional and un trained people working

The one in march road , Kanata, Ottawa, has a international touch of language and barrier of communication to go there.. entire staff were yelling in a foreign language.

User's recommendation: Not to go there.

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ID
#3468749 Review #3468749 is a subjective opinion of poster.
Location
Kanata, Ontario
Loss
$17
Preferred solution
Let the company propose a solution
New Reviewer
I assumed b.k offered thier own delivery service, which in fact they do not ,so i refused to use another app 2 obtain my paidand confirmed order ,which I cancelled immediately when I realized that they dont offer delivery, and days later I still have not been refunded...
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ID
#3461154 Review #3461154 is a subjective opinion of poster.
Location
Brampton, Ontario

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